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editor's note

Hi suma friends,

We have a longer newsletter for you today, but it’s packed full of good stuff. We’re welcoming a new full-time member of our team, we’re back at the farmers market, we’re making big moves to improve the suma app, and showing off some Data Privacy Cohort work convened by Oregon Consumer Justice. We have a lot in-motion that we’re excited to share.

Thanks for keeping up!

-Jacqueline

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what's new

Tanya!

After doing a wonderful job at her part-time position as suma’s Farmers Market Support Lead, Tanya has joined our team full-time as our Customer Service Organizer! We’re stoked to have her on board. In this new role, she’ll be elevating the user's experience with the suma app. Tanya’s warm personality and stacked customer-service experience makes her a perfect fit for this role.
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Farmers Market

We’re back at the St. Johns and King Farmers Markets! We’re running back our Market Match, where suma users can buy $2 market vouchers for just $1 (up to 15). We’ll also be at Lents International Farmers Market when it opens back up on June 1st! Come see us, grab some local produce and get more for your money!

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Registered logo

Our logo is officially registered and now gets to be accompanied by a ®.
This means our logo is now uniquely our own and can’t be used by anyone other than us! It’s a milestone that solidifies our brand and strengthens our identity as we grow.

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a just digital future

Oregon Consumer Justice

Suma has been participating in the Data Privacy Cohort, convened by Oregon Consumer Justice. The result of this partnership is the creation of Oregon Consumer Privacy Act Data Privacy Resources! This resource was built to ensure everyone in Oregon has the tools to understand, protect, and exercise their rights under the Oregon Consumer Privacy Act (OCPA). Even though it seems inevitable that our information will be out in the world nowadays, it's still our information, and we now have some ability to decide who we want to share it with.
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Share these resources with those in your community—friends, family, colleagues, and others to help us all navigate our digital lives with confidence.
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Want a physical copy? Get free data privacy guides in the mail by ordering through this form.

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the suma app: built with you in mind

BIKETOWN Pilot

April 19th, we had our first pilot event with a small group of suma users to begin testing out the offering of BIKETOWN ebikes on the suma app! Users tested the new offering at Bless Field in New Columbia. We received some really helpful feedback and were glad to get to meet with our users to collaborate. In June we’ll be engaging in some more pilot events for further improvements.
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Enrollment process

In an effort to continually improve the app, suma is working with a contractor to help smooth our enrollment process of users into the suma app. We’re working on a faster and easier process to confirm eligibility, so people can access savings faster!

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Accommodation

Interviewing Users

For a week in April, we conducted 20 interviews with suma users to better understand their experiences with the suma app. As a part of our ongoing effort to make our app more accessible for everyone, we’ve been meeting regularly with our partners to strategize the best approach. After establishing that we would like to work on accommodating existing users, we decided the best way to know where to start was simple: ask them directly! The conversations we had were incredibly valuable, and we’re grateful for the opportunity to learn from our community.
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The Uprise Collective

Our partners at Uprise Collective have been participating in our workgroup to make the suma app more accessible. The Uprise Collective supports people with targeted identities by making spaces for and uplifting those communities.
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At the beginning of this month, we met with participants in the Uprise Collective's Coffee Hour, along with other members of the Uprise community to gain more insight on what barriers folks face when it comes to technology. We’re excited to continue this conversation and see where it takes us.
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The BIKETOWN, enrollment process and accommodation work has been made possible through funding entirely by the City of Portland, Portland Clean Energy Community Benefits Fund.